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Deep understanding: the importance of customer dataBusiness

Deep understanding: the importance of customer data

New strategies and experiences reinforce the advantages of knowing and understanding customer data. Like always, we aim to bring you
How should CEOs measure the impact of Digital?Business

How should CEOs measure the impact of Digital?

As digital transition accelerates across the world, CEOs face an increasing challenge in quantifying their digital initiatives’ bottom-line impact. How
Competitive assessment: finding the open opportunityBusiness

Competitive assessment: finding the open opportunity

One of the most intriguing questions in brand strategy development is how we are going to deal with the competition
Miss Fatima’s coffee and data intelligenceBusiness

Miss Fatima’s coffee and data intelligence

At my first job, there was a lady who prepared coffee. Every morning, for 3 years, Miss Fatima welcomed me
Digital innovation strategy: a purposeful approachBusiness

Digital innovation strategy: a purposeful approach

Digital. Innovation. Strategy. Three buzzwords that are so broad and catch-all on their own, put together they are pretty much
Best places to grow online. Now!Business

Best places to grow online. Now!

The top online marketplaces in the world sold $2.03 trillion, accounting for 57% of global web sales in 2019, according
Am I ready to sell on Amazon Marketplace?Business

Am I ready to sell on Amazon Marketplace?

If there’s one thing this pandemic taught every business is that we need more than a plan B. If you’re
9 (e)commerce trends to watch out for in 2021Business

9 (e)commerce trends to watch out for in 2021

9 commerce trends that will impact your business As I mentioned in a previous post about the future of commerce,
The future of commerce in 2021Business

The future of commerce in 2021

As some of you may know, I’ve worked for decades in the shopping mall and department stores industry, leading physical
How to overcome remote work challengesBusiness

How to overcome remote work challenges

Remote work is not new. It has been around for years, but due to the COVID-19 pandemic, it’s on the